This Privacy Policy explains how we collect, use, and protect information when you use our platform. By using Surca Menu, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Account Information
- Name
- Email address
- Restaurant/business information
- Login credentials
Restaurant Content
- Menu items
- Food descriptions
- Prices
- Uploaded images
- Restaurant contact details
Usage Information
- Device information
- Browser type
- IP address
- Pages visited
- Usage activity on the platform
2. How We Use Information
We use collected information to:
- Provide and operate the platform
- Manage user accounts
- Display digital menus
- Improve platform performance
- Communicate with users
- Provide customer support
- Prevent fraud or abuse
3. Customer Data
Restaurant owners are responsible for the information they upload to the platform.
Customers viewing menus generally do not need to create accounts.
4. Third-Party Services
We may use third-party services to operate our platform, including:
- Firebase
- ImageKit
- Cloud hosting providers
- Analytics services
- WhatsApp integrations
These third-party services may process data according to their own privacy policies.
5. Data Storage and Security
We take reasonable measures to protect user data from unauthorized access, misuse, or disclosure.
However, no internet-based service can guarantee complete security.
6. Cookies and Local Storage
Our platform may use:
- Cookies
- Browser local storage
- Authentication tokens
These technologies help improve user experience and platform functionality.
7. Data Sharing
We do not sell personal information to third parties.
We may share information:
- When required by law
- To protect our legal rights
- With trusted service providers necessary to operate the platform
8. User Rights
Users may request:
- Access to their data
- Correction of inaccurate information
- Deletion of their account data
Some information may be retained where legally required.
9. Children's Privacy
Our service is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
10. Service Availability
We are not responsible for data loss, outages, or interruptions caused by:
- Internet failures
- Third-party providers
- Technical issues beyond our control
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Continued use of the platform after updates means you accept the revised policy.